Charity Learning Consortium

All Systems Operational

About This Site

Welcome to the status page for the Charity Learning Consortium. Widespread issues affecting the services are tracked here.
Note: Service interruption experiences will vary from customer to customer, depending on the systems or services impacted. If you are experiencing an issue which is not here please contact us https://support.charitylearning.org

Web Platform Operational

Backend Task Processing Operational

Data Import & Exporting Operational

Other Operational

Helpdesk Operational

Clear Lessons Video Platform Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Response Time

Fetching

Uptime History

Fetching

Past Incidents

Jul 27, 2021

No incidents reported today.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

Some users unable to authenticate.

Resolved - This issue has been resolved. The instance with an issue has been removed and will be investigated in detail.
Jul 23, 09:37 BST

Monitoring - Some authentication types have been unable to login on some servers this morning. This has been resolved and we are inspecting other instances to ensure this is an isolated incident.
Jul 23, 09:22 BST

Identified - The issue has been identified and a fix is being implemented.
Jul 23, 08:15 BST

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

Jul 15, 2021

No incidents reported.

Jul 14, 2021

No incidents reported.

Jul 13, 2021

No incidents reported.